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Privacy Policy

Privacy Policy1. Introduction2. Information We CollectPersonal InformationTechnical InformationCookies and Tracking3. How We Use Your Information4. Sharing of Information5. Data Security6. Data Retention7. Your Rights8. Third-Party Links9. Updates to This Privacy Policy10. Contact Information

Privacy Policy

Effective Date: 01 April 2026

1. Introduction

Umlingo IT (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

We process personal information in accordance with the **Protection of Personal Information Act (POPIA) and other applicable data protection laws.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Any information submitted through contact forms or service requests

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time and date of visits

Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience and analyze website performance.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and service requests

  • Provide cybersecurity and IT services

  • Improve our website and services

  • Send updates, newsletters, or security insights (if you opt in)

  • Monitor and protect against cybersecurity threats

  • Comply with legal and regulatory obligations

4. Sharing of Information

Umlingo IT does not sell personal information.

We may share information with:

  • Trusted service providers who support our operations

  • Legal or regulatory authorities when required by law

  • Technology partners supporting our infrastructure

All partners are required to maintain strict data protection standards.

5. Data Security

We implement appropriate technical and organizational measures to protect personal information, including:

  • Secure hosting environments

  • Encryption where applicable

  • Access control policies

  • Cybersecurity monitoring

Despite our efforts, no system can be completely secure. Users should also take reasonable steps to protect their information online.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

7. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information

  • Request correction or deletion of your information

  • Object to processing of your personal data

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Users are encouraged to review the privacy policies of external websites they visit.

9. Updates to This Privacy Policy

Umlingo IT may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our services.

Updated versions will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Umlingo IT

Email: admin@umlingoit.co.za